Smarter Customer Support With Team Inbox

The growth of advanced technologies available these days has transformed the landscape of business in the 21st century. Many new companies now rely on an array of digital tools that will help them devise a more productive and efficient workflow among employees. On the other hand, customers have also become savvier in reaching out to these modern businesses through various channels, and they always expect a consistently good service.

Simply take a look at what an e-commerce retail company has to juggle with on a daily basis. Serving customers located in many parts of a country or even worldwide, an e-commerce business needs a dedicated customer support team that often works around the clock to reply to customer enquiry, be it one sent through email or posted on social media.

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